Analysis of customers’ impatience in queues with server vacations

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چکیده

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Analysis of customers' impatience in queues with server vacations

Many models for customers impatience in queueing systems have been studied in the past; the source of impatience has always been taken to be either a long wait already experienced at a queue, or a long wait anticipated by a customer upon arrival. In this paper we consider systems with servers vacations where customers’ impatience is due to an absentee of servers upon arrival. Such a model, repr...

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ژورنال

عنوان ژورنال: Queueing Systems

سال: 2006

ISSN: 0257-0130,1572-9443

DOI: 10.1007/s11134-006-6134-x